BT21 BTS Plush Doll

Shipping Policy

Seven7Wear offers worldwide shipping with two simple options: orders over $99 USD ship free, while orders under $99 USD carry a flat fee of $9.90. Order values are calculated after discounts have been applied.

After your order is placed, it moves into our fulfillment queue. Processing takes approximately 2 to 6 business days, after which you'll receive an email with your tracking number. Delivery typically occurs within 12 to 20 business days, depending on your region.

To optimize delivery speed and safety, large or heavy orders may be shipped in multiple packages. Split shipments may also happen if one item is experiencing delays. Shipments to remote areas or islands may follow a different courier timeline. Please avoid P.O. boxes for oversized packages, and note that APO/FPO/DPO addresses are only supported for U.S. customers via standard shipping.

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you're not, we offer a flexible return and exchange program to ensure a worry-free experience.

• Returns are accepted within 30 days of delivery.
• Items must be unused, unworn, and returned in their original packaging.
• Exchanges are available for sizing or color adjustments, subject to inventory.
• Refunds are processed to your original payment method within 5–7 business days after receiving the returned item.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• To start your return, please visit: Return & Exchange Form.
• For support or questions, contact our Customer Care team at support@seven7wear.com.